Skyrocketing Eagle Casino Resort to Transform Customer Experience with Total INTELITY Platform

Skyrocketing Eagle Casino Resort to Transform Customer Experience with Total INTELITY Platform

The tribal casino and location possesses chosen INTELITY to elevate program and participate customers with mobile, in-room, and people technology

INTELITY®, the designer of welcome’s most comprehensive guest enjoy and associate maintenance system, announced these days an innovative new overcome increasing Eagle Casino vacation resort in Mount Pleasant, Michigan. The celebrated homes will put into action the entire INTELITY platform, such as a branded cell phone application, mobile phone check-in, mobile phone trick, in-room capsules, and GEMS®, INTELITY’s workers room. Employing the peak platform positioned, Soaring Eagle Casino lodge uses the INTELITY platform in order to connect with customers and players before, during, and/or just after their visit.

Owned and managed through Saginaw Chippewa Indian Tribe of Michigan, Soaring Eagle Casino vacation resort is just one of the ideal 50 casino-resorts across the nation, in accordance with TripAdvisor analysis. With nine eateries, an expansive spa center, as well as over 500 newly-renovated invitees suite, the hotel provides an upscale, family-friendly adventure regarding types of visitors. On the other hand, the expansive 210,000-square-foot casino premises supplies gamblers tens of thousands of slot online casino $10 min deposit machine games plus the widest different flooring activities in the Midwest.

The INTELITY program’s mobile software and in-room pills become set-to substantially affect the customer enjoy at rising Eagle, providing an exceptional degree of comfort for customers during the belongings. Making use of the app or the ipad and other tablets, people should be able to access lodge expertise, order in-room dining, making spa and dining establishment bookings, contact associate with specialized desires, and select contactless service—accessing something they really need in their stay with minimize. They are going to be able to use the application to check in the moment they occur, make use of their unique tablet as a place important on their visit, and look for on either the telephone or pad if they’re all set to leave.

“We willn’t become more thrilled to companion with increasing Eagle Casino destination,” stated Ben Keller, INTELITY SVP of product sales. “This impressive vacation resort offers much to offer guests—and now travelers can access it all in several taps because of the INTELITY application and in-room capsules. Which is precisely the type latest, contactless experience customers are arriving you may anticipate in 2021.”

At the same time, the resort by itself will be able to control the INTELITY program as a key hookup aim between the hotel as well as the casino ground, delivering guests directed gives and informing all of them of specific occasions, assisting pump customer engagement and revenue. Also, GEMS® will automate techniques and help you save valuable workers time—ensuring team can direct your attention towards on guest services, than admin jobs.

“At Soaring Eagle Casino vacation resort, we have now very long prided yourself on providing a remarkable standard of services, but employing the INTELITY program allows us all to get the bar even higher,” stated Amy gateways, movie director than it at growing Eagle Casino destination. “from the self-service innovation it provides to visitors along with functional automated it gives workforce, we will be able to exceed desires and increase the customer experience in a different method.”

To get more information relating to this price your INTELITY program, consult.

Phone Software Cyberspace

Promote workers the capacity to link right with friends before, during, and after their unique stick with a specialty moving application for hotels, gambling casino, hotels, plus much more. All of our moving Apps and Portable SDKs additionally run contactless work and support increased safety connections.

Moving Check-In Check-Out

Customers can use his or her cell to feedback booking data and look in from another location, allowing them to miss out the prominent work desk, gain access to their own mobile key, and mind straight away to their particular place, prioritizing security through bodily distancing.

Portable Trick

Supply straightforward, safe and secure having access to invitees areas and open public countries with keyless hotel entryway. As a feature associated with Portable software, section of Cellular phone Check-In, or a separate SDK, all of our contactless mobile phone important remedy removes unwanted visitor touchpoints to increase basic safety and lower friction.

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